Effective Date: April 8, 2024

Arcadia Farms (“we,” “our,” or “us”) operates the website ExperienceArcadiaFarms.com (“Website”). This Privacy Policy outlines how we collect, use, share, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Data Collection and Usage:

a. Information We Collect:

  • Personal Information: When you visit our Website, place an order, or communicate with us, we may collect personal information such as your name, email address, shipping address, and payment information.
  • Device Information: We may collect information about your device, including your IP address, browser type, operating system, and device identifiers.
  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze usage patterns on our Website.

b. How We Use Your Information:

  • Fulfillment of Orders: We use your personal information to process and fulfill orders, including shipping and delivery.
  • Communication: We may use your contact information to communicate with you about your orders, respond to inquiries, and provide customer support.
  • Marketing: With your consent, we may send you promotional emails about our products, special offers, and updates. You can opt-out of marketing communications at any time.
  • Website Improvement: We analyze usage data to improve the functionality and performance of our Website, as well as to personalize your experience.

2. Data Sharing:

a. Service Providers: We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing agencies. These service providers are contractually obligated to protect your information and only use it for the purposes specified by us.

b. Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

3. Data Security:

We implement technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. User Rights:

a. Access and Correction: You have the right to access and correct your personal information held by us. You can update your account information or request changes by contacting us at the email address provided below.

b. Data Deletion: You can request the deletion of your personal information from our records, subject to any legal obligations or legitimate interests that require us to retain certain data.

c. Marketing Preferences: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.

5. International Data Transfers:

We may transfer your personal information to countries outside the European Economic Area (EEA) that may not provide the same level of data protection as your home country. However, we will take appropriate measures to ensure that your information remains protected in accordance with this Privacy Policy and applicable laws.

6. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

Address: Cundinamarca, Colombia

Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on this page, with the updated date reflecting the revision. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

By using our Website, you consent to the collection and use of your personal information as described in this Privacy Policy.

Thank you for entrusting Arcadia Farms with your personal information.